{"id":735,"date":"2026-04-13T17:51:04","date_gmt":"2026-04-13T17:51:04","guid":{"rendered":"https:\/\/panamericanlatino.com\/v2\/faq\/"},"modified":"2026-04-14T18:12:30","modified_gmt":"2026-04-14T18:12:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/panamericanlatino.com\/v2\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"735\" class=\"elementor elementor-735\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fq1hero elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"fq1hero\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fq1heroc\" data-id=\"fq1heroc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fq1herow elementor-widget elementor-widget-html\" data-id=\"fq1herow\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n.pfq-sec{background:linear-gradient(135deg,#051d50 0%,#082b72 55%,#0d3a96 100%);padding:5rem 1.5rem 5.5rem;margin:0;position:relative;overflow:hidden;text-align:center}\n.pfq-sec::before{content:'';position:absolute;top:-100px;right:-100px;width:450px;height:450px;border-radius:50%;background:radial-gradient(circle,rgba(115,164,44,.07) 0%,transparent 70%);pointer-events:none}\n.pfq-inner{max-width:720px;margin:0 auto;position:relative}\n.pfq-ey{display:inline-flex;align-items:center;gap:.5rem;background:rgba(255,255,255,.1);border:1px solid rgba(255,255,255,.2);border-radius:30px;padding:.35rem 1rem;font-size:.76rem;font-weight:600;color:rgba(255,255,255,.9);letter-spacing:.04em;margin-bottom:1.4rem;font-family:Inter,sans-serif;backdrop-filter:blur(4px)}\n.pfq-h1{font-family:Montserrat,sans-serif;font-weight:900;font-size:clamp(2rem,4vw,3rem);color:#fff;margin:0 0 1rem;line-height:1.12;letter-spacing:-.02em}\n.pfq-h1 em{font-style:normal;color:#b8d34d}\n.pfq-desc{font-size:.97rem;color:rgba(255,255,255,.72);line-height:1.78;margin:0}\n@media(max-width:480px){.pfq-sec{padding:3.5rem 1.25rem 4rem}}\n<\/style>\n\n<div class='pfq-sec'>\n  <div class='pfq-inner'>\n    <div class='pfq-ey'><span>\u2753<\/span> Help Center<\/div>\n    <h1 class='pfq-h1'>Frequently Asked <em>Questions<\/em><\/h1>\n    <p class='pfq-desc'>Find answers to the most common questions about our moving, shipping, and vehicle transport services between Puerto Rico and Florida.<\/p>\n  <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fq2body elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"fq2body\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fq2bodyc\" data-id=\"fq2bodyc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fq2bodyw elementor-widget elementor-widget-html\" data-id=\"fq2bodyw\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n.pfq2-sec{background:#f8f9fc;padding:5.5rem 1.5rem;margin:0}\n.pfq2-inner{max-width:860px;margin:0 auto;display:grid;grid-template-columns:1fr;gap:3.5rem;align-items:start}\n\/* Accordion *\/\n.pfq2-acc{display:flex;flex-direction:column;gap:.75rem}\n.pfq2-item{background:#fff;border:1px solid #eef0f5;border-radius:16px;overflow:hidden;transition:box-shadow .2s}\n.pfq2-item:hover{box-shadow:0 4px 20px rgba(8,43,114,.08)}\n.pfq2-item.open{box-shadow:0 4px 20px rgba(8,43,114,.1);border-color:#d6e4f7}\n.pfq2-btn{width:100%;display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:1.2rem 1.5rem;background:none;border:none;cursor:pointer;text-align:left}\n.pfq2-btn-txt{font-family:Montserrat,sans-serif;font-size:.9rem;font-weight:700;color:#082b72;line-height:1.35}\n.pfq2-item.open .pfq2-btn-txt{color:#082b72}\n.pfq2-icon{width:28px;height:28px;border-radius:8px;background:rgba(8,43,114,.08);display:flex;align-items:center;justify-content:center;flex-shrink:0;font-size:.85rem;font-weight:800;color:#082b72;transition:background .2s,transform .2s}\n.pfq2-item.open .pfq2-icon{width:28px;height:28px;border-radius:8px;background:rgba(8,43,114,.08);display:flex;align-items:center;justify-content:center;flex-shrink:0;font-size:.85rem;font-weight:800;color:#082b72;transition:background .2s,transform .2s}\n.pfq2-body{display:none;padding:0 1.5rem 1.3rem}\n.pfq2-item.open .pfq2-body{display:block}\n.pfq2-body p{font-size:.87rem;color:#3d4560;line-height:1.78;margin:0;font-family:Inter,sans-serif}\n\/* Sidebar *\/\n\n.pfq2-side-card{background:#fff;border-radius:18px;border:1px solid #eef0f5;padding:1.5rem;box-shadow:0 4px 20px rgba(8,43,114,.06)}\n.pfq2-side-card h4{font-family:Montserrat,sans-serif;font-size:.92rem;font-weight:700;color:#082b72;margin:0 0 .4rem}\n.pfq2-side-card p{font-size:.82rem;color:#9ba3b8;line-height:1.65;margin:0 0 1.2rem}\n.pfq2-ci{display:flex;align-items:center;gap:.75rem;padding:.55rem 0;border-bottom:1px solid #f0f3f8}\n.pfq2-ci:last-of-type{border-bottom:none}\n.pfq2-ci-ico{width:32px;height:32px;border-radius:8px;background:#b8d34d;display:flex;align-items:center;justify-content:center;font-size:.85rem;line-height:1;flex-shrink:0;color:#082b72}\n.pfq2-ci-lbl{font-size:.7rem;color:#9ba3b8;font-family:Inter,sans-serif;display:block;line-height:130%}\n.pfq2-ci-txt{font-size:.82rem;color:#3d4560;font-family:Inter,sans-serif;font-weight:500;line-height:130%}\n.pfq2-msg-btn{display:flex;align-items:center;justify-content:center;gap:.45rem;background:#082b72;color:#fff!important;font-family:Montserrat,sans-serif;font-weight:700;font-size:.85rem;padding:.75rem 1.5rem;border-radius:10px;text-decoration:none;transition:background .2s,transform .15s;margin-top:1rem}\n.pfq2-msg-btn:hover{background:#051d50;transform:translateY(-2px)}\n.pfq2-topics{display:flex;flex-direction:column;gap:.4rem;margin-top:.2rem}\n.pfq2-topic-lnk{display:flex;align-items:center;gap:.5rem;font-size:.83rem;color:#3d4560;font-family:Inter,sans-serif;text-decoration:none;padding:.45rem .6rem;border-radius:8px;transition:background .15s}\n.pfq2-topic-lnk::before{content:'\u2192';color:#73a42c;font-size:.8rem}\n.pfq2-topic-lnk:hover{background:#f0f4fb;color:#082b72}\n@media(max-width:900px){.pfq2-inner{grid-template-columns:1fr}}\n@media(max-width:480px){.pfq2-sec{padding:3.5rem 1.25rem}.pfq2-btn{padding:1rem 1.1rem}}\n<\/style>\n\n<div class='pfq2-sec'>\n  <div class='pfq2-inner'>\n\n    <!-- ACCORDION -->\n    <div class='pfq2-acc'>\n\n      <div class='pfq2-item open'>\n        <button class='pfq2-btn' onclick='this.closest(\".pfq2-item\").classList.toggle(\"open\")'>\n          <span class='pfq2-btn-txt'>When should I call a moving company?<\/span>\n          <span class='pfq2-icon'>+<\/span>\n        <\/button>\n        <div class='pfq2-body'><p>The earlier, the better. The more lead time you can give, the more likely we will be able to meet your preferred pick-up or delivery schedule.<\/p><\/div>\n      <\/div>\n\n      <div class='pfq2-item'>\n        <button class='pfq2-btn' onclick='this.closest(\".pfq2-item\").classList.toggle(\"open\")'>\n          <span class='pfq2-btn-txt'>Do I need an estimate?<\/span>\n          <span class='pfq2-icon'>+<\/span>\n        <\/button>\n        <div class='pfq2-body'><p>Yes. A pre-move survey is needed to determine the approximate cost of a move and the amount of space your goods will occupy.<\/p><\/div>\n      <\/div>\n\n      <div class='pfq2-item'>\n        <button class='pfq2-btn' onclick='this.closest(\".pfq2-item\").classList.toggle(\"open\")'>\n          <span class='pfq2-btn-txt'>How long does it take to move?<\/span>\n          <span class='pfq2-icon'>+<\/span>\n        <\/button>\n        <div class='pfq2-body'><p>This depends on many factors, such as the time of year, weather conditions, size of your shipment, time required to load and unload, and the direction and distance your shipment is traveling.<\/p><\/div>\n      <\/div>\n\n      <div class='pfq2-item'>\n        <button class='pfq2-btn' onclick='this.closest(\".pfq2-item\").classList.toggle(\"open\")'>\n          <span class='pfq2-btn-txt'>Belongings and vehicle, do you send both together or separately?<\/span>\n          <span class='pfq2-icon'>+<\/span>\n        <\/button>\n        <div class='pfq2-body'><p>Normally, we ship your belongings and car separately. Other items such motorcycles, jet skis, four tracks, golf cars and small botes will go in the same container as your household goods.<\/p><\/div>\n      <\/div>\n\n      <div class='pfq2-item'>\n        <button class='pfq2-btn' onclick='this.closest(\".pfq2-item\").classList.toggle(\"open\")'>\n          <span class='pfq2-btn-txt'>How far in advance do I have to call for pick-up?<\/span>\n          <span class='pfq2-icon'>+<\/span>\n        <\/button>\n        <div class='pfq2-body'><p>Once you have an estimate, you need to call at least one week in advance to schedule your pick-up day.<\/p><\/div>\n      <\/div>\n\n      <div class='pfq2-item'>\n        <button class='pfq2-btn' onclick='this.closest(\".pfq2-item\").classList.toggle(\"open\")'>\n          <span class='pfq2-btn-txt'>Do I have to pay the full amount of transportation charges during pick-up day?<\/span>\n          <span class='pfq2-icon'>+<\/span>\n        <\/button>\n        <div class='pfq2-body'><p>Yes\/No. You will be expected to pay the total transportation charges the same day of pick-up to avoid any additional charges. Ask your Sales Representative for any payment arrangement.<\/p><\/div>\n      <\/div>\n\n      <div class='pfq2-item'>\n        <button class='pfq2-btn' onclick='this.closest(\".pfq2-item\").classList.toggle(\"open\")'>\n          <span class='pfq2-btn-txt'>What would happen if I still don't have an address for the delivery?<\/span>\n          <span class='pfq2-icon'>+<\/span>\n        <\/button>\n        <div class='pfq2-body'><p>If you are moving to a new location, but still have not found a house or an apartment, you could either ask our company about our temporary storage service or use public storage to hold your items in the meantime. You could be subject to addional delivery charges depending of the distance and the situation.<\/p><\/div>\n      <\/div>\n\n      <div class='pfq2-item'>\n        <button class='pfq2-btn' onclick='this.closest(\".pfq2-item\").classList.toggle(\"open\")'>\n          <span class='pfq2-btn-txt'>Can I assign another person to receive my household goods, in case I'm not on time at the new location?<\/span>\n          <span class='pfq2-icon'>+<\/span>\n        <\/button>\n        <div class='pfq2-body'><p>Yes, but make sure to give the proper instructions to the other person to check off each item on the inventory sheet as it's unloaded, and perform an initial check for damage. This is important to ensure you have received all of your goods.<\/p><\/div>\n      <\/div>\n\n      <div class='pfq2-item'>\n        <button class='pfq2-btn' onclick='this.closest(\".pfq2-item\").classList.toggle(\"open\")'>\n          <span class='pfq2-btn-txt'>Payment Options<\/span>\n          <span class='pfq2-icon'>+<\/span>\n        <\/button>\n        <div class='pfq2-body'><p>On the pick-up day, we will accept cash, Visa or Mastercard, postal money order, manager's check, or personal check. The cost will depend on the type of move and service you required. There is a 20% per cent charge on cancel order plus packing and handling.<\/p><\/div>\n      <\/div>\n\n    <\/div>\n\n    <\/div>\n\n  <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fq3cta elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"fq3cta\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fq3ctac\" data-id=\"fq3ctac\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fqctaw elementor-widget elementor-widget-html\" data-id=\"fqctaw\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n.pal-cta-fqcta{background:linear-gradient(135deg,#3d6b10 0%,#4a7a1a 45%,#73a42c 100%);padding:5rem 1.5rem;text-align:center;margin:0}\n.pal-cta-fqcta h2{font-family:Montserrat,sans-serif;font-weight:800;font-size:clamp(1.7rem,3.5vw,2.5rem);color:#fff;margin:0 0 .9rem;line-height:1.2}\n.pal-cta-fqcta p{font-size:.97rem;color:rgba(255,255,255,.82);max-width:540px;margin:0 auto 2.25rem;line-height:1.75}\n.pal-cta-fqcta .btns{display:flex;gap:1rem;justify-content:center;flex-wrap:wrap}\n.pal-cta-fqcta .btn-pri{background:#082b72;color:#fff!important;font-family:Montserrat,sans-serif;font-weight:700;font-size:.92rem;padding:.85rem 2.1rem;border-radius:10px;text-decoration:none;transition:background .2s,transform .15s;display:inline-flex;align-items:center;gap:.45rem;box-shadow:0 4px 18px rgba(8,43,114,.3)}\n.pal-cta-fqcta .btn-pri:hover{background:#051d50;transform:translateY(-2px)}\n.pal-cta-fqcta .btn-sec{background:rgba(255,255,255,.14);color:#fff!important;font-family:Montserrat,sans-serif;font-weight:600;font-size:.92rem;padding:.85rem 2.1rem;border-radius:10px;text-decoration:none;transition:background .2s,transform .15s;display:inline-flex;align-items:center;gap:.45rem;border:1.5px solid rgba(255,255,255,.45);backdrop-filter:blur(4px)}\n.pal-cta-fqcta .btn-sec:hover{background:rgba(255,255,255,.24);border-color:rgba(255,255,255,.8);transform:translateY(-2px)}\n@media(max-width:600px){.pal-cta-fqcta{padding:3.5rem 1.25rem}.pal-cta-fqcta .btns{flex-direction:column;align-items:center}}\n<\/style>\n<div class='pal-cta-fqcta'>\n  <h2>Still Have Questions?<\/h2>\n  <p>Our bilingual team is here to help. Get a free, no-obligation estimate today.<\/p>\n  <div class='btns'>\n    <a href='https:\/\/panamericanlatino.com\/v2\/contact\/' class='btn-pri'>Get a Free Quote \u2192<\/a>\n    <a href='tel:+14075829040' class='btn-sec'>\ud83d\udcde 407-582-9040<\/a>\n  <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u2753 Help Center Frequently Asked Questions Find answers to the most common questions about our moving, shipping, and vehicle transport services between Puerto Rico and Florida. When should I call a moving company? + The earlier, the better. The more lead time you can give, the more likely we will be able to meet your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-735","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/panamericanlatino.com\/v2\/wp-json\/wp\/v2\/pages\/735","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/panamericanlatino.com\/v2\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/panamericanlatino.com\/v2\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/panamericanlatino.com\/v2\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/panamericanlatino.com\/v2\/wp-json\/wp\/v2\/comments?post=735"}],"version-history":[{"count":3,"href":"https:\/\/panamericanlatino.com\/v2\/wp-json\/wp\/v2\/pages\/735\/revisions"}],"predecessor-version":[{"id":789,"href":"https:\/\/panamericanlatino.com\/v2\/wp-json\/wp\/v2\/pages\/735\/revisions\/789"}],"wp:attachment":[{"href":"https:\/\/panamericanlatino.com\/v2\/wp-json\/wp\/v2\/media?parent=735"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}